What can I expect when I visit a centre?
The health and safety of our patients and centre staff remain our absolute priority.
In line with Government advice, all centres are following stringent levels of hygiene and screening of all patients visiting our centres. All members of our healthcare team who you come into contact with will wear PPE including gloves, aprons, and surgical masks. In line with the latest NHS England guidelines for clinical settings, you will see that our reception team are also wearing surgical masks.
We have introduced temperature screening for all visitors and team members. Anyone displaying an above normal temperature will be asked to immediately self-isolate at home and contact 111 for further advice.
On arrival and throughout your visit, we would like to remind patients to wear a face covering, regularly wash their hands and use the antibacterial hand gel located at multiple positions throughout our centres. We also encourage patients to practice social distancing, where possible, for example in our waiting rooms.
We have extended the time between appointments to minimise the number of patients waiting in reception areas and to allow our staff to thoroughly clean equipment and rooms.