Care Quality Commission (CQC) is the Independent regulator of health and adult social care services in England. Their role is to ensure whether services are provided by the NHS, local authorities, private companies or voluntary organisations that patients get a good standard of care and in cases where this is not happening, they have the ability to act quickly to ensure changes are put in place.
CQC apply 6 standards in their assessments of services:
- Involvement and Information
- Personalised care, treatment and support
- Safeguarding and Safety
- Suitability of Staffing
- Quality and Management
- Suitability of management